________________________________________________________________

Processing Times

(This is excluded from shipping times)

• Essentials Units: 7-10 Business Days (Add an additional 3 days days if color is added onto your order)

• Build-A-Wig: 14-18 Business days (Add an additional 3 days days if color is added onto your order)

• Bundles/Lace: 3-5 business days (Orders for hair are placed every Monday and Thursday. If hair is placed before or after, you will have to wait for the next business day for processing to begin.)

Shipping Times

Following processing times above, shipping + delivery can range, based on your selection.

• Express Shipping: 1-2 business days

• Standard Shipping: 3-4 business days

FAQ's

Q: Can I return my order?

• Hair care products are nonrefundable, but wigs and hair extensions are. As long as the laces is untouched, and the hair has not been manipulated. If needing to return, please email us for the correct address to deliver it back to.

Q: Can I return my order?

• Hair care products are nonrefundable, but wigs and hair extensions are, UP TO 14 DAYS AFTER IT'S BEEN DELIVERED. As long as the lace is untouched, and the hair has not been manipulated. If needing to return, please email us for the correct address to deliver it back to.